Why Chatsi

Every shopper deserves a personal experience.

To be heard. To have your time respected. To get guidance that helps you choose with confidence.

This is what we’re building for

A shopper’s question

“I’m just getting started. Do I really need the more expensive one?”

A conversation that listens

Let’s start with what you’ll use it for. What matters most to you?

Illustrative shopping conversation

Built around a human belief.

From Ken Garff, founder, and the team at Chatsi.

Meet the people behind it

What’s missing online

More information doesn’t always mean more help.

Walk into a great store and someone asks what you’re looking for. They listen. They explain the differences. They help you find what makes sense for you.

Online, you can have dozens of tabs open and still be missing the answer that matters. Sometimes you just need someone to understand your situation and help you make sense of the options.

  • “Will this fit my space?”
  • “Is this right for a beginner?”
  • “Is the upgrade worth it for me?”

What shoppers deserve

An experience built around you.

  • 01 / Understanding

    To be heard.

    Your needs, preferences, and budget should guide the conversation.

  • 02 / Respect

    Your time matters.

    Useful answers without unnecessary searching, sifting, or repeating yourself.

  • 03 / Clarity

    Guidance that fits.

    Understand the differences and tradeoffs that matter to your situation.

  • 04 / Confidence

    Room to decide.

    Help finding what’s right for you, at your own pace and without pressure.

What merchants deserve

Your expertise should be part of the experience.

You know who your products are for, what makes them different, and how to choose between them. That knowledge deserves to reach shoppers when they need it.

Every merchant deserves a way to offer personal guidance as their business grows.

What you know can help someone choose

  • Who each product is right for.
  • The details that make a difference.
  • When an upgrade makes sense.
  • When a simpler option is enough.
Ken Garff, founder and CEO of Chatsi
Ken GarffFounder / CEO

The people behind the purpose

Technology with a human reason.

We’re building Chatsi because we believe the care you find in a great store belongs online, too.

A shopper shouldn’t have to figure everything out alone. And a merchant’s knowledge shouldn’t stop at what fits on a product page.

Our purpose is to bring a merchant’s expertise into the conversation, helping shoppers feel understood and confident in what they choose.

Listen first. Make the choices clearer. Help people find what fits.

Real people. A shared purpose.

  • Chris Simpson

    AI Architect

  • Zachary Korff

    Sales Director

  • Ali Saboundji

    AI Systems

  • Darine Amedjkouh

    AI Engineer

  • Jared McQuarrie

    Partnerships

  • Kosar Jaff

    Chief Technical Advisor

  • Jeremy Sandstrom

    Customer Experience

  • Curtis Douglas

    Finance

  • Richard Navarro

    Ecommerce Data

The future we believe in

Commerce that responds to people.

We’re building AI sales agents to connect what merchants know with what shoppers need to understand. A place to ask, explore, and receive guidance shaped around you.

Every shopper deserves a personal experience.

Every merchant deserves an AI sales agent.

Let’s make shopping more personal.

See how your expertise can become a better buying conversation.

See Chatsi in action