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Chatsi Solutions

Help shoppers build the right purchase.

Connect shoppers with upgrades and complementary products that serve their goals. Explain what belongs together, why it adds value, and when an extra purchase is unnecessary.

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How it works

Chatsi is an AI shopping assistant for ecommerce stores. For upselling and bundles, AI Sales Concierge suggests additions that solve a need the shopper has described, explains why, and says when an extra purchase isn’t needed.

Chatsi works with Shopify, Salesforce Commerce Cloud, Adobe Commerce (Magento), BigCommerce, WooCommerce and Miva.

  1. Recommend from the shopper’s needs

    AI Sales Concierge uses the conversation to understand intended use. Suggest additions because they solve a relevant need, rather than because they are simply available.

  2. Explain combinations and tradeoffs

    Use product knowledge and category playbooks to clarify compatibility, practical benefits, and differences between options. Help shoppers evaluate a bundle as a complete solution.

  3. Discover better combinations

    Growth Insights reveals products shoppers discuss together and requests your current offers do not address. Use these patterns to explore new bundles and services.

Example shopping conversation

Without guidance

Customers also bought

  • Subwoofer
  • Wall mounts
  • Speaker stands
  • Cable kit
With Chatsi

I’m pairing these powered speakers with my turntable, which has a built-in preamp. Do I need anything else?

Just RCA cables to connect them. With the preamp built into your turntable, you don’t need a separate one. Stands are optional, and worth it if the speakers sit on a desk.

  • EssentialRCA cables
  • OptionalSpeaker stands
  • Not neededPhono preamp

Explore connected Chatsi capabilities

  • Product

    AI Sales Concierge

    Guide shoppers from their first question to a confident purchase.

  • Product

    AI Knowledge Hub

    Connect your product data and brand expertise in one AI knowledge foundation.

  • Product

    Vertical Playbooks

    Apply industry-specific expertise to product guidance and selling conversations.

  • Product

    Growth Insights

    Discover shopper needs, buying barriers, and opportunities to grow.

Related solutions:Home & LivingElectronics & Appliances

Frequently Asked
Questions

What ecommerce teams ask about this solution.

Chatsi uses the shopper’s requirements and product context to identify complementary items and explain their relevance.
Yes. Repeated combinations and unmet requests can guide bundle ideas that merchants can validate against demand and product compatibility.
No. Chatsi recommends an addition only when it solves a need the shopper described, explains why, and says plainly when an extra purchase is unnecessary.
From product knowledge such as compatibility, specifications, and what already comes in the box, combined with category playbooks that describe how products are used together.

See how Chatsi fits your store.

Bring your catalog, customer questions, and goals. Let’s explore the right combination of Chatsi capabilities for your buying journey.

Book a Demo