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AI Search

Help shoppers find products in their own words.

Turn questions and everyday descriptions into useful product discovery. Chatsi interprets what shoppers mean and helps them refine their search through relevant results and clear explanations.

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How it works

  1. Search by needs and intent

    Let shoppers describe a use case, requirement, or preference without knowing the exact product name. Connect their language with the attributes and knowledge in your catalog.

  2. Give results useful context

    Pair relevant products with an AI overview that explains the options. Help shoppers understand why a result fits and which differences deserve a closer look.

  3. Continue the discovery conversation

    Make it easy to ask another question or narrow the selection. Preserve the shopper’s requirements as they move from a broad search to a more specific choice.

Example workflow

  1. Query

    “A lightweight daypack for rainy hikes.”

  2. Refinement

    “Which has room for a hydration bladder?”

Explore connected Chatsi capabilities

Frequently Asked
Questions

Questions about Chatsi? Our team’s ready to assist whenever you need support.

AI search interprets the intent and context of a query, then uses product knowledge to retrieve and explain relevant options.
Yes. Shoppers can describe what they need in natural language and follow up to refine the results.
AI Search centers on the search-results experience. The concierge provides broader sales guidance; both draw on shared product knowledge.

See how Chatsi fits your store.

Bring your catalog, customer questions, and goals. Let’s explore the right combination of Chatsi capabilities for your buying journey.

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