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Chatsi for Automotive & Powersports

Help shoppers navigate parts, fitment, and upgrades.

Connect a shopper’s vehicle and intended use with the details in your catalog. Make technical questions easier to explore across automotive aftermarket and powersports purchases.

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How it works

Chatsi is an AI shopping assistant for ecommerce stores. For automotive and powersports retailers, AI Search, AI Knowledge Hub and Vertical Playbooks answer fitment questions from your documented fitment data and flag the modifications a shopper should confirm.

Chatsi works with Shopify, Salesforce Commerce Cloud, Adobe Commerce (Magento), BigCommerce, WooCommerce and Miva.

  1. Start with the right vehicle details

    Use category playbooks to ask about model, year, trim, and relevant modifications. Capture the context that determines which information matters.

  2. Explain supported fitment and installation

    Connect product specifications and documentation to the shopper’s requirements. Clarify missing information and distinguish documented compatibility from an assumption.

  3. Build a more useful purchase

    Explain complementary components and upgrade tradeoffs. Learn from recurring questions to improve fitment information and catalog coverage.

Example shopping conversation

  1. Will this diffuser fit my car with an aftermarket exhaust?

  2. Let’s make sure. Which car is it, and which exhaust did you fit?

  3. It’s a 2018 compact coupe, the 2.0 turbo, with a cat-⁠back exhaust.

  4. The diffuser is documented for your coupe, and its cut-⁠outs fit tips up to 90 mm across. Check your new tips’ outer diameter before ordering.

Explore connected Chatsi capabilities

Related solutions:Upselling, Cross-⁠Selling & BundlesAI Discoverability & Catalog ReadinessAI fitment assistant

Frequently Asked
Questions

What ecommerce teams ask about this solution.

Chatsi can use documented fitment information and shopper-provided vehicle details to guide selection and identify what still needs verification.
Chatsi can ask about modifications and explain relevant requirements, while flagging cases that need specialist confirmation.
Your documented fitment information, such as year, make, model, and variant, plus product specifications and installation notes. Vertical Playbooks add the category questions to ask, such as modifications that change fitment.
No. Chatsi works alongside your existing parts search, answering the questions a fitment filter can’t, such as how a modification affects which part fits.

See how Chatsi fits your store.

Bring your catalog, customer questions, and goals. Let’s explore the right combination of Chatsi capabilities for your buying journey.

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