Chatsi Solutions
Help shoppers turn “I need” into “this fits.”
Your customers know what they want to achieve, even when they do not know which product to choose. Give them a guided path from a broad need to a useful shortlist.
Shopper need Shoes for a first half marathon
- Broad request
I’m training for my first half marathon. Which shoes should I look at?
- Follow-up
Road or trail, and how far do you run each week?
Road15–20 miles - ShortlistCushioned daily trainerStability trainerLightweight racer
- ComparisonCushioned daily trainerFor 15–20 road miles a week on a neutral stride.Stability trainerFor the same road miles if your feet roll inward.
How it works
Chatsi is an AI shopping assistant for ecommerce stores. For guided selling, AI Sales Concierge, AI Search and AI Engagement Prompts help shoppers describe what they need, narrow the options and compare the products that fit.
Chatsi works with Shopify, Salesforce Commerce Cloud, Adobe Commerce (Magento), BigCommerce, WooCommerce and Miva.
Start with the shopper’s situation
Use AI Engagement Prompts and AI Search to invite questions in everyday language. Let shoppers describe their goals without learning your catalog first.
Narrow the options together
AI Sales Concierge asks relevant follow-up questions and explains why products fit. Keep preferences and constraints in the conversation as the selection becomes clearer.
Make comparison meaningful
Focus on the differences that affect the shopper’s decision. Explain practical tradeoffs and provide clear next steps to explore the most relevant products.
Example shopping conversation
Shopper: I need a gift for someone who loves the outdoors.
Chatsi: Happy to help. What do they enjoy most, and what’s your budget?
ActivityChosen: HikingCampingCyclingBudgetUnder $50Chosen: Under $100$100+Chatsi: For a hiker under $100, I’d look at a packable rain shell, trekking poles, or an insulated bottle. Want me to compare them?
Explore connected Chatsi capabilities
- Product
AI Sales Concierge
Guide shoppers from their first question to a confident purchase.
- Product
AI Search
Turn natural-language searches into relevant products and useful guidance.
- Product
AI Engagement Prompts
Spark shopping conversations with AI-generated questions on category and product pages.
Related solutions:Apparel & FashionSporting & Outdoor
Frequently Asked
Questions
What ecommerce teams ask about this solution.
hello@chatsi.ai
See how Chatsi fits your store.
Bring your catalog, customer questions, and goals. Let’s explore the right combination of Chatsi capabilities for your buying journey.