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Chatsi for Apparel & Fashion

Help every shopper find their fit and style.

Bring personal guidance to apparel shopping. Help customers understand sizing information, compare materials and silhouettes, and find pieces that suit their preferences and occasion.

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How it works

Chatsi is an AI shopping assistant for ecommerce stores. For apparel and fashion retailers, AI Sales Concierge and AI Engagement Prompts help shoppers understand garment measurements, materials and styling, using the size and product information in your catalog.

Chatsi works with Shopify, Salesforce Commerce Cloud, Adobe Commerce (Magento), BigCommerce, WooCommerce and Miva.

  1. Make product details easier to use

    Connect size guides, garment measurements, material specifications, and care information. Enrich missing details while separating visible styling observations from confirmed product facts.

  2. Guide the choice and the outfit

    Use conversation and engagement prompts to explore preferences, occasion, and layering needs. Explain options and suggest complementary pieces grounded in the catalog.

  3. Learn from fit questions and unmet demand

    Find recurring confusion around sizing, descriptions, or styling. Identify requests for additional sizes, colors, and designs to inform assortment decisions.

Example shopping conversation

  1. I want a relaxed jacket for layering.

  2. Nice. Do you like a boxy shape, a straight cut, or something longer that still fits a layer underneath?

    BoxyStraightLongline

  3. Boxy. I usually wear a hoodie under it.

  4. Then the relaxed twill jacket suits that: it measures 124 cm around the chest in M, with room for a hoodie. Compare it with a jacket you own before you pick a size.

    Relaxed twill jacketChest 124 cm · Length 68 cm (M)

Explore connected Chatsi capabilities

  • Product

    AI Sales Concierge

    Guide shoppers from their first question to a confident purchase.

  • Product

    AI Engagement Prompts

    Spark shopping conversations with AI-⁠generated questions on category and product pages.

  • Product

    Agentic Content Enrichment

    Fill product knowledge gaps using documents, images, and trusted data.

  • Product

    Growth Insights

    Discover shopper needs, buying barriers, and opportunities to grow.

Related solutions:Guided Selling & Product DiscoveryShopper Understanding & Growth Opportunities

Frequently Asked
Questions

What ecommerce teams ask about this solution.

Chatsi can explain available measurements and size guidance, then ask relevant questions. Fit remains individual, so guidance should avoid promising a perfect fit.
Repeated requests and questions reveal missing information and potential demand for sizes, colors, combinations, or styles.
Garment measurements, size guides, materials, and care information. When Chatsi enriches descriptions, it keeps visible styling observations separate from confirmed product facts.
Yes, from your catalog. Chatsi asks about the occasion and layering, then suggests complementary pieces you sell and explains why they work together.

See how Chatsi fits your store.

Bring your catalog, customer questions, and goals. Let’s explore the right combination of Chatsi capabilities for your buying journey.

Book a Demo