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Chatsi for Sporting & Outdoor

Help shoppers choose gear for the way they get outside.

Guide equipment and apparel choices around activity, experience, conditions, and goals. Translate technical features into useful comparisons for sport, recreation, and outdoor adventures.

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How it works

Chatsi is an AI shopping assistant for ecommerce stores. For sporting and outdoor retailers, AI Sales Concierge and AI Search match gear to a shopper’s activity, experience and conditions, using the specifications in your catalog.

Chatsi works with Shopify, Salesforce Commerce Cloud, Adobe Commerce (Magento), BigCommerce, WooCommerce and Miva.

  1. Start with the activity

    Ask about intended use and experience before recommending equipment. Use category playbooks to identify the requirements that change the choice.

  2. Explain the performance tradeoffs

    Connect documented features with the shopper’s priorities. Compare weight, capacity, materials, or other relevant specifications without inferring unsupported performance claims.

  3. Build a useful gear combination

    Help shoppers understand complementary equipment and accessories. Learn from repeated requests to improve product explanations and explore assortment opportunities.

Example shopping conversation

  1. I need a daypack for short hikes, mostly in the rain.

  2. Good to know. What do you usually carry: just water and a layer, or lunch and a camera too?

  3. Water, a jacket, lunch, and my camera.

  4. With lunch and a camera, 30 L gives you room, and the rolltop is waterproof on its own. The 22 L hiking pack would need a separate rain cover.

    30 L rolltopWaterproof · roll-⁠down top

Explore connected Chatsi capabilities

  • Product

    AI Sales Concierge

    Guide shoppers from their first question to a confident purchase.

  • Product

    AI Search

    Turn natural-language searches into relevant products and useful guidance.

  • Product

    AI Knowledge Hub

    Connect your product data and brand expertise in one AI knowledge foundation.

  • Product

    Vertical Playbooks

    Apply industry-specific expertise to product guidance and selling conversations.

Related solutions:Guided Selling & Product DiscoveryUpselling, Cross-⁠Selling & Bundles

Frequently Asked
Questions

What ecommerce teams ask about this solution.

Chatsi can ask about experience and intended activity, then explain suitable options using product knowledge and category guidance.
Chatsi connects documented features with the shopper’s intended activity and conditions, making differences such as capacity, weight, and construction easier to understand.
Yes. Chatsi asks about the activity, the conditions, and what the shopper carries, then compares documented features such as capacity and weather protection.
Growth Insights shows recurring questions and requests, such as missing sizes or accessories, to improve product explanations and inform assortment decisions.

See how Chatsi fits your store.

Bring your catalog, customer questions, and goals. Let’s explore the right combination of Chatsi capabilities for your buying journey.

Book a Demo