AI Knowledge Hub

Put your product expertise behind every answer.

Bring product information, supporting documents, and brand knowledge into a shared foundation. Give Chatsi the context it needs to help shoppers understand your products and make informed choices.

Catalogs and documents feed a shared knowledge hub used by Chatsi shopping experiences. Illustrative example.

The installation manual says: Without an outside vent, install the recirculating kit, sold separately.

In a sales conversation, a shopper asks “Can I install this without a duct?” Chatsi answers: Yes, with the recirculating kit, sold separately. It filters the air and returns it to the room. Source: Installation manual.

In search, for “range hood with no outside vent”, the AI overview says: Hoods that take a recirculating kit work without ducting. The kit is sold separately. Source: Installation manual.

How it works

  1. Bring scattered knowledge together

    Connect catalog attributes, specifications, manuals, policies, and other approved sources. Make the details that matter available beyond the limits of a single product description.

  2. Keep answers connected to your brand

    Combine product facts with your voice and guidance. Help shoppers receive consistent explanations across search, engagement prompts, and sales conversations.

  3. Build on a shared foundation

    Use one connected knowledge base across Chatsi. Agentic Content Enrichment improves that knowledge, while shopper-facing products use it to answer, compare, and recommend.

Example: from manual to answer

Installation manualVenting

Without an outside vent, install the recirculating kit, sold separately.

In searchrange hood with no outside vent

Hoods that take a recirculating kit work without ducting. The kit is sold separately.

Source: Installation manual
In conversation

Shopper:Can I install this without a duct?

Chatsi:Yes, with the recirculating kit, sold separately. It filters the air and returns it to the room.

Source: Installation manual

Explore connected Chatsi capabilities

Frequently Asked
Questions

Questions about Chatsi? Our team’s ready to assist whenever you need support.

It is a shared foundation that connects product and brand information so AI experiences can retrieve relevant knowledge and use it in context.
Catalog data, specifications, manuals, FAQs, policies, reviews, and other approved sources can contribute product and brand knowledge.
The Knowledge Hub maintains and serves knowledge. Agentic Content Enrichment identifies gaps and improves the underlying information.

See how Chatsi fits your store.

Bring your catalog, customer questions, and goals. Let’s explore the right combination of Chatsi capabilities for your buying journey.