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AI Sales Concierge

Give every shopper a knowledgeable sales guide.

Bring your product expertise into every buying conversation. Chatsi understands what shoppers need, explains their options, and helps them choose with confidence—in your brand’s voice.

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How it works

  1. Understand the person behind the question

    Start with the shopper’s goals, preferences, and budget. Chatsi asks useful follow-⁠up questions and adapts its guidance as the conversation develops.

  2. Make the tradeoffs easier to understand

    Explain features, compare relevant options, and address the concerns that matter to this purchase. Help shoppers understand when an upgrade makes sense and when a simpler option is enough.

  3. Keep the journey moving

    Connect recommendations with product pages and relevant next steps. Give shoppers room to explore while keeping answers grounded in your catalog and brand knowledge.

Example shopping conversation

  1. I want better sound in a small room.

  2. Will you connect to a TV, turntable, or both?

Explore connected Chatsi capabilities

Frequently Asked
Questions

Questions about Chatsi? Our team’s ready to assist whenever you need support.

An AI sales concierge provides conversational shopping guidance, helping customers explain their needs, compare products, and resolve questions before choosing.
AI Knowledge Hub connects product information and brand expertise so the concierge can use relevant knowledge and reflect your preferred tone.
Yes. Recommendations can include useful accessories, upgrades, or combinations based on the shopper’s needs and the available product information.

See how Chatsi fits your store.

Bring your catalog, customer questions, and goals. Let’s explore the right combination of Chatsi capabilities for your buying journey.

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