AI Engagement Prompts

Start the conversation before shoppers have to.

Bring likely shopper questions directly onto product listing pages and product detail pages. Chatsi generates relevant prompts that invite exploration and open the door to personalized guidance.

Suggested shopping questions appear on a category page and beside a product. Illustrative example.

Category page questions: Which options are best for beginners? What’s the difference between these? Which is best for travel?

Product page questions: How does this compare with the next model up? Is it good in low light? What’s included in the box?

The shopper selects “How does this compare with the next model up?” Chatsi answers about this camera: Same sensor. The next model up adds a tilting screen and weather sealing — worth it if you shoot outdoors.

How it works

  1. Make category pages easier to explore

    On product listing pages, surface questions about needs, differences, and use cases. Help shoppers move from a broad selection toward options that fit their situation.

  2. Address questions beside the product

    On product detail pages, introduce prompts about features, suitability, care, or compatibility. Keep the questions relevant to the product the shopper is considering.

  3. Turn a prompt into a conversation

    A selected question opens a contextual answer and an opportunity to ask more. Shoppers can follow the suggested path or bring their own question into the conversation.

Example prompts in place

  1. Product listing page

    Which options are best for beginners?

  2. Product detail page

    How does this compare with the next model up?

Explore connected Chatsi capabilities

Frequently Asked
Questions

Questions about Chatsi? Our team’s ready to assist whenever you need support.

They are AI-generated shopping questions placed on category and product pages to help customers explore products and start useful conversations.
Product listing page prompts help narrow a category. Product detail page prompts help evaluate a particular item.
Yes. Suggested questions provide a starting point, while the conversation allows shoppers to explore what matters to them.

See how Chatsi fits your store.

Bring your catalog, customer questions, and goals. Let’s explore the right combination of Chatsi capabilities for your buying journey.