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Chatsi Solutions

Make complex catalogs easier to buy from.

Help shoppers navigate detailed specifications, product relationships, and compatibility requirements. Turn technical information into guidance that connects what a buyer needs with what a product can do.

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How it works

Chatsi is an AI shopping assistant for ecommerce stores. For complex catalogs, AI Search, AI Knowledge Hub and Agentic Content Enrichment answer compatibility questions from your documented specifications and flag the details a shopper should confirm.

Chatsi works with Shopify, Salesforce Commerce Cloud, Adobe Commerce (Magento), BigCommerce, WooCommerce and Miva.

  1. Connect the details that shape the choice

    AI Knowledge Hub brings supporting specifications and documents into the buying experience. Agentic Content Enrichment identifies missing information and supporting evidence.

  2. Search using real requirements

    Let shoppers describe their existing equipment, application, or constraints. AI Search helps connect those requirements with relevant catalog information.

  3. Explain compatibility in context

    Use category-specific guidance to ask for essential details and explain the basis of a recommendation. Where evidence is incomplete, identify the missing specification instead of assuming a fit.

Example shopping conversation

  1. Which replacement component matches this model and operating requirement?

  2. Which exact model do you have? I’ll match its operating requirements before narrowing the options.

    Model 4120Model 4150I’m not sure

Explore connected Chatsi capabilities

  • Product

    AI Knowledge Hub

    Connect your product data and brand expertise in one AI knowledge foundation.

  • Product

    Agentic Content Enrichment

    Fill product knowledge gaps using documents, images, and trusted data.

  • Product

    AI Search

    Turn natural-language searches into relevant products and useful guidance.

  • Product

    Vertical Playbooks

    Apply industry-specific expertise to product guidance and selling conversations.

Related solutions:Automotive & PowersportsB2B & Technical CommerceAI fitment assistant

Frequently Asked
Questions

What ecommerce teams ask about this solution.

Chatsi connects shopper language with detailed product knowledge and explains the attributes that matter to a particular application.
Compatibility depends on authoritative product information and complete requirements. Guidance should identify its basis and flag missing details that require verification.
Structured attributes, specifications, and supporting documents such as manuals and datasheets. AI Knowledge Hub connects them, and Agentic Content Enrichment fills gaps from documents and images, keeping the source of each attribute.
Chatsi flags it instead of assuming a fit and names what the shopper should confirm. The gap also shows your team which product records need more information.

See how Chatsi fits your store.

Bring your catalog, customer questions, and goals. Let’s explore the right combination of Chatsi capabilities for your buying journey.

Book a Demo