Pricing built to scale with your store
From fast-start setup to enterprise-grade customization,
Chatsi grows with your traffic, catalog, and support needs.
Lite
Just getting started?
$1200
/ month
A simple starting point for smaller stores that want to add AI shopping assistance fast.
Get Started- Up to 250 SKUs
- Up to 40K monthly site visitors
- Uses your platform’s MCP for catalog
- Simple Knowledge base
- Assisted onboarding
- Most Popular
Pro
Ready to scale?
Custom Pricing
Based on your needs
Built for growing brands that need a more tailored AI sales experience across a larger catalog and more traffic.
Schedule a call- Up to 2,500 total learned SKUs
- Up to 250K monthly site visitors
- Up to 500 item knowledge base
- White-glove onboarding
- Natural language searching
- In-product-page AI engagement prompts
Enterprise
Need the full suite?
Enterprise Quote
Built for complexity
For large brands that need a fully customized AI sales agent with advanced support and enterprise controls.
Schedule a call- Quote: Total learned SKUs
- Quote: Monthly site visitors
- Quote: Custom knowledge base
- Dedicated support manager
- Self-improving AI
- Enterprise governance & SLA
All plans include:
- Brand-safe responses
- Shopify-native setup
- Performance dashboards
- Predictable pricing
- On-brand feel & tone
- Product discovery assistance
- SFCC-Native Setup
- Sales Objection handling
- Catalog-aware recommendations
- Woo-native setup
- Multilingual customer support
- Continuous optimization
- Smooth support handoff
Want to Test‑Drive First?
Schedule a 15-minute discovery call to review your goals, explore what Chatsi could do for your store, and see if you qualify for a free proof of concept.
| Lite$1200/ monthSchedule a call | ProCustomSchedule a call | EnterpriseCustomSchedule a call | |
|---|---|---|---|
| Product Data Sync | Requires an MCP | Daily | Hourly |
| Onboarding Type | Assisted | White-Glove | White-Glove |
| Support Level | Lite | Professional | Dedicated Manager |
| Support Response Time | 24 hours | 6 hours | 1 hour |
| Uptime SLA % | 95% | 98% | 100% |
| Chat Log Memory | 90 Days | 1 Year | Forever |
| Number of SKUs | Up to 100 | 100-10,000 | Unlimited |
| Auto‑Improving AI Agent | Not included | Included | Included |
| Customized Sales Process | Not included | Not included | Included |
| Social Media Inputs | Not included | 500 | Unlimited |
| Document Inputs | Not included | 500 | Unlimited |
| Product ‘Reviews’ Inputs | Not included | 500 | Unlimited |
| YouTube or Video Inputs | Not included | 500 | Unlimited |
| Analytics & Dashboard | Not included | Performance | Expanded |
| AI Brand Insights | Not included | Optional | Expanded |
From Setup to Success in Days, Not Weeks
- 1
Target a Plan
Choose a plan based on your site scale and book a brief discovery call.
- 2
Set Alignment
We review your goals, offer customized pricing and get setup to ensure success.
- 3
Brand Training
AI learns your brand goals, preferences, tone, style, and product knowledge.
- 4
Deploy Agent
Deliver deeply aligned and quality tested AI sales concierge and other AI solutions.
Why Top Brands Choose Chatsi
Real Results
Better answers that help shoppers buy with confidence.
Brand Worthy
AI that represents your brand as well as your best team members do.
Gets Smarter Over Time
Continuously improves as your products, shoppers, and goals evolve.
The Right People
White-glove setup and ongoing support, without adding work for your team.
Voices of Trust
- GoalZero
Incredible AI solution. The improved shopping experience has made a real difference for our customers selecting from some complicated options. Helps our customers find right products quickly and effortlessly, and we soon noticed a clear uptick in conversions as a direct result.
Spencer QAssociate Director of E-commerce - MNG Brands
From day one, the Chatsi team brought a spirit of collaboration and genuine care to our onboarding journey. The creative process of refining the perfect AI tool to meet our needs has been thoughtful, seamless, and honestly, just really fun!
Christina JSenior Learning & Development Manager - SMITH
It feels like magic. Customers ask anything and Chatsi nails it, every time. It’s like having our smartest product expert on call 24/7.
James VDirector of Digital Experience - Meraki
Chatsi nails the balance between smart tech and seamless UX. It just works and it feels like part of the brand, not just bolted on.
John TSenior Manager - User Experience - Tasty Edits
Chatsi gives better answers than I could give…big win.
Alex LCEO
Frequently Asked
Questions
Questions about Chatsi? Our team’s ready to assist whenever you need support.
hello@chatsi.aiChatsi uses deep product and other data from shop backend and other approved sources, including product attributes, PDF manuals, installation guides, images, videos, and other documents. It also uses public data such as reviews, YouTube, Reddit, and social media, as well as optional customer data like demographic information, purchase history, and preferences. This data is processed using Gen AI, Natural Language Understanding (NLU), and Retrieval Augmented Generation (RAG).
Chatsi offers easy-to-install apps for major e-commerce platforms like Shopify, Salesforce Commerce Cloud, Woo, Bigcommerce, Magento, and WordPress.
Yes! Any language is no problem. No special training materials or translation needed. Chatsi AI can train in English --then answer in any language.
Yes - our AI sales agent can also deploy easily on any other site platform like SFCC (Salesforce), Magento, BigCommerce, Miva, Wordpress, etc. We offer app-based installation for the most popular e-com platforms.
Implementing Chatsi on a site only requires adding the app and/or a script provided by Chatsi. So technically it’s just a minute or two. Most proof-of-concept (POC) trials last 30 days in order to fine-tune the AI persona and genius details with the merchant and tune up the source data that trains your custom AI knowledge base.
Building a DIY chatbot may seem cost‑effective, but one hallucinated policy or unsafe response can expose your brand to lawsuits, fines, and viral bad press—just ask Air Canada and Pak’nSave. Purpose‑built platforms shoulder the heavy lifting of content moderation, attacks, legal compliance, and continuous model tuning, so you can innovate without risking customer trust or your bottom line.
Ready to get started?
Schedule a quick call with our team and we’ll learn about your store, answer your questions, and recommend the best Chatsi option for your goals.