Let's Find Your Perfect Fit

Simple pricing. Real results. Zero risk to explore.

Lite
Just getting started?

$1200

/ month

A simple starting point for smaller stores that want to add AI shopping assistance fast.

  • Up to 250 SKUs
  • Up to 40K monthly site visitors
  • Streamlined Shopify MCP knowledge
  • Self-guided onboarding
  • Assisted onboarding
Pro
Ready to scale?

Custom Pricing

Based on your needs

Built for growing brands that need a more tailored AI sales experience across a larger catalog.

  • Up to 2,500 SKUs
  • Up to 250K monthly site visitors
  • Custom knowledge base (up to 500 docs, videos, reviews, and more)
  • White-glove onboarding
  • Custom AI search block
  • In-page AI engagement prompts
Most Popular
Enterprise
Need the full suite?

Enterprise quote

Built for complexity

For large brands that need a fully customized AI sales agent with advanced support and enterprise controls.

  • Unlimited SKUs
  • Unlimited monthly site visitors
  • Unlimited knowledge base
  • Ongoing support with a dedicated manager
  • Self-improving AI sales agent
  • Enterprise governance & SLA
All plans include:
Brand-safe responses
Shopify-native setup
Performance dashboards
Predictable pricing
On-brand feel & tone
Product discovery assistance
SFCC-Native Setup
Sales Objection handling
Catalog-aware recommendations
Woo-native setup
Multilingual customer support
Continuous optimization
Smooth support handoff

Want to Test‑Drive First?

Schedule a 15-minute discovery call to review your goals, explore what Chatsi could do for your store, and see if you qualify for a free proof of concept.

Feature Comparison Table
Lite
$1200
/ month
Enterprise
Custom
Product Data Sync
Requires an MCP
Daily
Hourly
Onboarding Type
Assisted
White-Glove
White-Glove
Support Level
Lite
Professional
Dedicated Manager
Support Response Time
24 hours
6 hours
1 hour
Uptime SLA %
95%
98%
100%
Chat Log Memory
90 Days
1 Year
Forever
Number of SKUs
Up to 100
100-10,000
Unlimited
Auto‑Improving AI Agent
Customized Sales Process
Social Media Inputs
500
Unlimited
Document Inputs
500
Unlimited
Product ‘Reviews’ Inputs
500
Unlimited
YouTube or Video Inputs
500
Unlimited
Analytics & Dashboard
Performance
Expanded
AI Brand Insights
Optional
Expanded

From Setup to Success in Days, Not Weeks

1
Target a Plan
Choose a plan based on your site scale and book a brief discovery call.
2
Set Alignment
We review your goals, offer customized pricing and get setup to ensure success.
3
Brand Training
AI learns your brand goals, preferences, tone, style, and product knowledge.
4
Deploy Agent
Deliver deeply aligned and quality tested AI sales concierge and other AI solutions.

Why Top Brands Choose Chatsi

Voices of Trust

5.0
5.0
5.0
5.0
5.0
GoalZero

Incredible AI solution. The improved shopping experience has made a real difference for our customers selecting from some complicated options. Helps our customers find right products quickly and effortlessly, and we soon noticed a clear uptick in conversions as a direct result.

Spencer Q
Associate Director of E-commerce
MNG Brands

From day one, the Chatsi team brought a spirit of collaboration and genuine care to our onboarding journey. The creative process of refining the perfect AI tool to meet our needs has been thoughtful, seamless, and honestly, just really fun!

Christina J
Senior Learning & Development Manager
SMITH

It feels like magic. Customers ask anything and Chatsi nails it, every time. It’s like having our smartest product expert on call 24/7.

James V
Director of Digital Experience
Meraki

Chatsi nails the balance between smart tech and seamless UX. It just works and it feels like part of the brand, not just bolted on.

John T
Senior Manager - User Experience
Tasty Edits

Chatsi gives better answers than I could give…big win.

Alex L
CEO

Frequently Asked
Questions

Ask Chatsi anything about setup, data, languages, or integrations.

Chatsi uses deep product and other data from shop backend and other approved sources, including product attributes, PDF manuals, installation guides, images, videos, and other documents. It also uses public data such as reviews, YouTube, Reddit, and social media, as well as optional customer data like demographic information, purchase history, and preferences. This data is processed using Gen AI, Natural Language Understanding (NLU), and Retrieval Augmented Generation (RAG).

Chatsi offers easy-to-install apps for major e-commerce platforms like Shopify, Salesforce Commerce Cloud, Woo, Bigcommerce, Magento, and WordPress.

Yes! Any language is no problem. No special training materials or translation needed. Chatsi AI can train in English --then answer in any language.

Yes - our AI sales agent can also deploy easily on any other site platform like SFCC (Salesforce), Magento, BigCommerce, Miva, Wordpress, etc.  We offer app-based installation for the most popular e-com platforms.

Implementing Chatsi on a site only requires adding the app and/or a script provided by Chatsi. So technically it’s just a minute or two. Most proof-of-concept (POC) trials last 30 days in order to fine-tune the AI persona and genius details with the merchant and tune up the source data that trains your custom AI knowledge base.

Building a DIY chatbot may seem cost‑effective, but one hallucinated policy or unsafe response can expose your brand to lawsuits, fines, and viral bad press—just ask Air Canada and Pak’nSave. Purpose‑built platforms shoulder the heavy lifting of content moderation, attacks, legal compliance, and continuous model tuning, so you can innovate without risking customer trust or your bottom line.

Read More

Ready to get started?

Schedule a quick call with our team and we’ll learn about your store, answer your questions, and recommend the best Chatsi option for your goals.